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At Request Chargeback (hereinafter referred to as "we", "us" or "our"), we are committed to protecting and respecting your privacy. This Privacy Notice sets forth basic information about us and how any personal information you provide to us will be processed, collected, used and disclosed.


This website is not intended for minors, and we do not collect personal information relating to minors.

If we learn that we have collected personal information about a child, we will delete that information as soon as possible.


When you register to use our services, we collect your first name, last name, date of birth, country information, email address and phone number.

Content of the Service (links to third parties)

When you register to use our services, we collect your first name, last name, date of birth, country information, email address and phone number.

The legal basis for collecting and processing this personal data is to fulfill our contract with you and our legal obligation to comply with the rules and laws related to AML.

Logging in to our site

If you register for an account, we collect:

- Technical/LOG data including your IP address, device type, browser type, time zone settings and location, and other technology on the devices you use to access the Site. This also includes information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address.

- Device data includes information about the computer or mobile device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.

When you visit our website

Information collected through cookies and other similar technologies - We use a variety of technologies to collect information, which may include saving cookies on users' computers.

First-party cookies - are collected by our website.

The purpose of collecting first-party cookies is to remember information about you, such as your language preferences or login information.

How we share information with others

We do not rent or sell your personal information to anyone.

Your personal data will be shared with third parties that we use to provide our services; these parties have been rigorously evaluated and warranted to comply with data processing laws. These parties are designated as data processors and carry out their activities in accordance with instructions given by us and under our supervision.

We may also be required to share your personal data with various financial institutions and/or law enforcement or judicial authorities to comply with anti-money laundering, counter-terrorism financing and transfer laws, to prevent fraud, to enforce an agreement we have with you, or to protect our rights, property or safety, the rights, property or safety of our employees or others.

This policy is instated as of 01.01.2021.